GPT vs SimpleX: Generative AI Is a Revolution… Except for Your Surveys!
GPT for survey analysis? Sounds promising… Until you try it.
Have you ever used ChatGPT to analyze open-ended survey responses or customer feedback?
Chances are, the results were vague, confusing, and totally unhelpful. You're not alone.
Today, HR teams, CX managers, consultants, and researchers are all exploring AI-powered survey analysis. Generative AI like GPT feels like a game-changer. But when it comes to text feedback analysis, it quickly shows its limits.
👉 Good news: there’s a tool built for your exact needs. It’s called SimpleX — the specialized platform for automated qualitative analysis.
❌ Why GPT fails at survey and feedback analysis
GPT is a brilliant generalist. Perfect for writing emails or summarizing articles.
But when it comes to analyzing open-ended surveys, employee feedback, or NPS comments, it falls short — every time.
The 3 common pitfalls of using GPT for survey analysis:
- 🔍 Vague summaries, no real insight
“Most customers are generally satisfied.”
Okay... but with what exactly? How many? What do we fix or improve?
- 🚫 Hallucinations and wrong categories
GPT tends to group things inaccurately or even invent trends. You can’t edit or correct it effectively. - 📊 No numbers, no stats
You'll be back in Excel, manually counting sentiment and themes. Not very "automated," is it?
✅ What SimpleX does differently (and better)
SimpleX is purpose-built for text analysis in surveys, reviews, and feedback. Unlike generalist AI, it's designed for real-world data and real-world decisions.
With SimpleX, you get:
- 🧠 Smart and editable theme classification
→ Feedback is automatically grouped into relevant categories — and you can fine-tune them. - 🎯 Sentiment detection + quantification
→ Know exactly how many people feel what, and why. - 📈 Built-in stats, charts, and summaries
→ Say goodbye to Excel. Everything is visualized and ready to use. - 🔍 Advanced filters (keywords, originality, segment…)
→ Navigate insights as easily as browsing a dashboard. - 📥 Seamless integration with your survey tools
Google Forms, Typeform, CSV, CRM… plug it in, and you’re good to go.
🧪 Real example: GPT vs SimpleX on survey feedback
Survey question:
“What did you think of our new hybrid work model?”
GPT's answer:
“Most employees seem to like it, though some expressed concerns.”
SimpleX's output:
- 72% praised the increased flexibility
- 18% missed social interactions
- “Isolation” was mentioned 9 times, mainly by junior staff
- 4 concrete suggestions for improvement
➡️ Which one actually helps you take action?
🔐 Secure, fast, and GDPR-compliant
SimpleX is hosted in France 🇫🇷, GDPR-compliant, and never exploits or shares your data. You can analyze thousands of open-text responses in seconds with full confidence and data privacy.
🎯 Why SimpleX is the best choice for survey data analysis
- 🎓 No AI or prompt engineering expertise required
- 🧩 All-in-one solution: import, analyze, report
- ⏱️ Fast results even with thousands of entries
- 📤 Presentation-ready reports (PDF, CSV, charts)
- 🤝 Perfect for HR, CX teams, research agencies, and consultants
🚀 Conclusion: Take back control of your qualitative data
Generative AI has opened new possibilities. But when it comes to survey analysis and open feedback, you need a specialized tool.
SimpleX delivers fast, accurate, and actionable insights — without the hassle of prompts, hallucinations, or spreadsheets.
📊 Analyze better. Faster. Without the fluff.
